Carti: AI Shopping Assistant
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Capture more sales with a 24/7 AI shopping assistant that answers, cross-sells, and upsells.
Carti is an AI shopping assistant that sells for you 24/7. It’s far more than a chatbot. Like an in-store AI sales assistant, it reaches out when a shopper hesitates, makes personalized recommendations, compares products, and adds them to cart in chat. It learns your catalog, policies, and reviews to answer questions and close sales, flagging anything it can’t answer so you only fill it in once. It replies in 90+ languages on your store and in Instagram, Facebook Messenger, and WhatsApp DMs.
- Approach visitors before they bounce and nudge them toward conversion
- Help shoppers find products faster using everyday language, not just keywords
- Recommend cross-sells and upsells to drive greater order values
- Answer customer DMs on Instagram, Messenger, and WhatsApp Business automatically
- Ask Sidekick how Carti is doing and which levers to pull to get more from it
Languages
English, French, German, Spanish, Dutch, Swedish, Danish, Portuguese (Brazil), Chinese (Simplified), Italian, and Japanese
Works with
- Checkout
- Shopify Admin
- Facebook Messenger
- Gorgias
- Judge.me
- Klaviyo
- WhatsApp Business
Categories
Real-time messaging
Automated responses
Customization
Offers and recommendations
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- 50 AI conversations/month, free forever
- Recommends, upsells & adds to cart
- Engages shoppers before they leave
- Answers questions & tracks orders 24/7
- Learns your products, policies & reviews
- Sells in Instagram, Messenger & WhatsApp
- Supports 90+ languages & 15+ currencies
- 5-minute setup. No code or credit card.
Starter
$49 / month
Features
- 250 AI conversations/month (5x Free)
- Everything in Free, plus:
- Chat vs. non-chat conversion rates & AOV
- Revenue & order attribution by trigger
- Includes a custom integration build
- Removes "Powered by Carti"
- Keeps your all-time conversation history
- Chat + email support
14-day free trial
Growth
$99 / month
Features
- 600 AI conversations/month (12x Free)
- Everything in Starter, plus:
- Measures sales lift with holdout tests
- Monthly sales report & recommendations
- Early access to new features
- Priority chat + email support
14-day free trial
Scale
$249 / month
Features
- 1,750 AI conversations/month (35x Free)
- Everything in Growth, plus:
- Done-for-you white-glove onboarding
- Unlimited custom integration builds
- Quarterly sales strategy review
- Your own dedicated support channel
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
Reviews (5)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
We recently installed Cart AI Shopping Assistant on our store and it’s been working great . What really impressed me was the support team, they were incredibly kind, helpful and went above and beyond to accommodate a special request we had. Highly recommend!
I run a Christian apparel store, and a lot of customers come in after seeing something specific in a Facebook ad. The issue was always getting them from that ad to the right product or collection.
Carti has been a huge help. Customers describe what they’re looking for, and it shows products that match, much better than our old search.
Setup was fast too. It pulled in our catalog and was live in one night. Only thing I’d tweak is having a bit more control over the mobile greeting, but overall it’s been a solid upgrade.
Easy install! Love it so far
Support
App support provided by Carti.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View customer data:
Sensitive data, device and activity data
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Sensitive data
Name, email address, phone number, physical address
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Device and activity data
Geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
View staff and contributor data:
Store owner, blog contributors
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Store owner
Name, email address, phone number, physical address
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Blog contributors
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, discounts, store analytics, Online Store, other data
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Edit customers
Browsing behavior, customer data
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View products
Product listings, products, collections
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Edit orders
All order history, shipping information, order edits, draft orders, returns
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Edit discounts
Discount codes and promotions
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Edit store analytics
Web pixels
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View Online Store
Checkout page, Online Store pages, theme
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View other data
Shopify Markets settings, price rules, publications of products on sales channels
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